Whether you`re working with a new team on a new project or working for years, creating a team agreement will help you create the glue that connects your team. Use brainstorming or a creative method that works for you. For example, the ScrumMaster may say, “In this diagram, I can see that our productivity is very similar to our expectations, but our level of positivity should be higher. Let`s start by generating ideas on how to improve our team spirit. I would like to remind you that all ideas are good at this point. Please don`t criticize ideas, but you feel free to change or make new ones. Over the past five months, we have entered into a number of informal agreements that shape our current behaviour – why not make them explicit, so that our future team members can better understand how we work? It`s a great contribution! The creation of a team charter is the first step in the “Trainer” phase to create a team system and prepare the team for the next trip. Ask the team to prioritize values. You can use the labels “must have” and “nice to have.” For each “must have,” ask people what behaviors have this value or who break it. Moderate this discussion in order to reach agreement on the common values or work agreements of your team. Once completed, view the full list and ask the team again if they agree. When you receive permission, put the list up to a location visible in the team area.
Phil Montaro, of The Anywhere Office, has introduced a policy for a team agreement called ICC Workflow. This process divides work into three categories: information, communication and cooperation. The idea is for the team to define the information they need for the projects they are working on, the communication protocols needed for their work, and the tools they need to let each team know what the other is working on. Discuss each item added by team members and start by grouping items that appear to be related. Do this as part of an open discussion on each topic, to gather enough context to see if it can be grouped with something similar or if it is something different. Be sure to encourage the participation of all team members by asking questions like “X, what do you think?” etc. Draw the same graph on a paperboard and ask each team member to mark their assessment: If the rules are written, a team usually doesn`t need help executing them.